Shipping Information

Every Pearloc International order ships with complimentary worldwide delivery — no minimum order value, no exceptions. Whether you're in New York, London, Singapore, or Dubai, your order arrives at no additional shipping cost to you.

Orders are processed within 2–5 business days of payment confirmation. During peak periods, sale events, or new collection launches, processing may extend to 7 business days. You will receive an email confirmation as soon as your order has been dispatched.

After dispatch, estimated delivery times by region are as follows:

These are estimates only. Actual delivery times may vary due to customs clearance, local postal service conditions, public holidays, and other factors outside our control.

Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your parcel. Please allow 24–48 hours after dispatch for tracking information to update in the carrier's system.

International shipments may be subject to import duties, taxes, VAT, and customs clearance fees levied by the destination country's authorities. These charges are entirely the responsibility of the buyer and are not included in your order total or shipping cost.

Pearloc International has no control over these charges and cannot predict their amount. We recommend contacting your local customs office for information on applicable fees before placing your order.

Every Pearloc order is prepared with care and dispatched in premium branded packaging befitting the quality of our garments. Packaging is designed to protect your purchase during transit while delivering the unboxing experience you deserve.

In the rare event that your order arrives damaged, or if your tracked parcel has not arrived within 5 business days of the estimated delivery window, please contact us at [email protected] with:

• — Your order number
• — A description of the issue
• — Photographs of the damage (if applicable)

We will investigate promptly and work to resolve the matter to your satisfaction.

Please ensure that the delivery address provided at checkout is complete and accurate. Pearloc International is not responsible for non-delivery or delays resulting from an incorrect, incomplete, or undeliverable address supplied by the customer.

For any shipping-related enquiries, please email us at [email protected]. We aim to respond within 1–2 business days.